Appendix: Order Status Directory
The table below lists the courier service order statuses recognized by the Gold Apple IS.
General Delivery and Processing Statuses (assigned to orders located in the destination city)
| Status description | Status code |
|---|---|
| The order was created in the ECS's IS but requires additional validation | ECS_ORDER_CREATED |
| The order passed validation and was accepted for processing by the courier service IS. | ECS_ORDER_ACCEPTED |
| The order has arrived in the destination city and is awaiting courier assignment (for courier delivery); the order arrived at the PP (for delivery to a PP) | ECS_ORDER_READY_FOR_APPOINTMENT |
| A courier has been assigned to the order | ECS_COURIER_APPOINTED |
| The order was handed over for delivery, the courier is en route | ECS_ORDER_TAKEN_BY_COURIER |
| The order was delivered to the customer in full | ECS_ORDER_DELIVERED |
| The order was delivered to the customer partially | ECS_ORDER_DELIVERED_PARTIALLY |
| An unsuccessful delivery attempt to the customer | ECS_DELIVERY_ATTEMPT |
| The order was given to the customer for try-on by the courier | ECS_ORDER_GIVEN_TO_TRY_ON |
| The order is ready to be handed to the customer at the PP | ECS_ORDER_READY_TO_PICK_UP |
Consolidation and Transit Statuses for the Direct Process (assigned to orders in transit to the destination city)
| Status description | Status code |
|---|---|
| Handed to the ECS carrier at the shipping warehouse | ECS_ORDER_TAKEN_FROM_SHIPMENT_WAREHOUSE |
| The courier service's first physical receipt of the order at a warehouse | ECS_ORDER_FIRST_ACCEPTANCE |
| Sent to the ECS transit hub | ECS_ORDER_SENT_TO_TRANSIT_CITY |
| Registered at the ECS transit hub | ECS_ORDER_ACCEPTED_IN_TRANSIT_CITY_HUB |
Return Consolidation and Transit Statuses for the Return Process (statuses assigned to orders being returned)
| Status description | Status code |
|---|---|
| The order was returned to the ECS warehouse | ECS_RETURN_FIRST_ACCEPTANCE |
| The order was sent to the ECS transit hub | ECS_RETURN_SENT_TO_TRANSIT_CITY |
| The order was registered at the ECS transit hub | ECS_RETURN_ACCEPTED_IN_TRANSIT_CITY_HUB |
| The order is being sent to the return warehouse | ECS_RETURN_ON_THE_WAY_TO_WAREHOUSE |
| The order was delivered to the return warehouse | ECS_RETURN_DELIVERED_TO_WAREHOUSE |