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Appendix: Order Status Directory

The table below lists the courier service order statuses recognized by the Gold Apple IS.

General Delivery and Processing Statuses (assigned to orders located in the destination city)​

Status descriptionStatus code
The order was created in the ECS's IS but requires additional validationECS_ORDER_CREATED
The order passed validation and was accepted for processing by the courier service IS.ECS_ORDER_ACCEPTED
The order has arrived in the destination city and is awaiting courier assignment (for courier delivery); the order arrived at the PP (for delivery to a PP)ECS_ORDER_READY_FOR_APPOINTMENT
A courier has been assigned to the orderECS_COURIER_APPOINTED
The order was handed over for delivery, the courier is en routeECS_ORDER_TAKEN_BY_COURIER
The order was delivered to the customer in fullECS_ORDER_DELIVERED
The order was delivered to the customer partiallyECS_ORDER_DELIVERED_PARTIALLY
An unsuccessful delivery attempt to the customerECS_DELIVERY_ATTEMPT
The order was given to the customer for try-on by the courierECS_ORDER_GIVEN_TO_TRY_ON
The order is ready to be handed to the customer at the PPECS_ORDER_READY_TO_PICK_UP

Consolidation and Transit Statuses for the Direct Process (assigned to orders in transit to the destination city)​

Status descriptionStatus code
Handed to the ECS carrier at the shipping warehouseECS_ORDER_TAKEN_FROM_SHIPMENT_WAREHOUSE
The courier service's first physical receipt of the order at a warehouseECS_ORDER_FIRST_ACCEPTANCE
Sent to the ECS transit hubECS_ORDER_SENT_TO_TRANSIT_CITY
Registered at the ECS transit hubECS_ORDER_ACCEPTED_IN_TRANSIT_CITY_HUB

Return Consolidation and Transit Statuses for the Return Process (statuses assigned to orders being returned)​

Status descriptionStatus code
The order was returned to the ECS warehouseECS_RETURN_FIRST_ACCEPTANCE
The order was sent to the ECS transit hubECS_RETURN_SENT_TO_TRANSIT_CITY
The order was registered at the ECS transit hubECS_RETURN_ACCEPTED_IN_TRANSIT_CITY_HUB
The order is being sent to the return warehouseECS_RETURN_ON_THE_WAY_TO_WAREHOUSE
The order was delivered to the return warehouseECS_RETURN_DELIVERED_TO_WAREHOUSE